Setup
Install AnswerTide on your site
One script tag. AnswerTide answers from your approved help content and cites the page. A person on your team is always one click away.
- Create an account
Start the 14-day no-card trial from signup. The trial starts when the first knowledge import or published Q&A succeeds.
- Add approved content
Paste a public help-center or docs URL, or publish a manual Q&A. Empty imports are not ready.
- Try the assistant
Use the playground after you sign in. Ask a question a customer would ask.
- Appearance and handoff
Set color, greeting, allowed websites, and a team email. Handoff is included on every plan.
- Paste the snippet
Copy the script from Appearance. Visitors should be able to reach a person without signing in.
- Verify readiness
Record a sourced test from an allowed website and send a test handoff. Saving an email is not delivery.