An AI support agent built on your help center.
In 60 seconds.

Answers from the docs you approve, cites the page, hands off to a human when it should. Flat from $99/mo. 14-day trial.

What you get

AnswerTide handles repeat customer questions from your approved content, passes the exceptions to your team, and shows what to improve next.

Answers only from your approved content, with the source cited

Human handoff on every conversation, email or Slack

Unanswered questions listed; fix them in one click

One script tag. Live in 5 minutes.

Real product

Studio

Tune colors, behavior, and handoff, then preview grounded answers before you publish.

Conversations

Search real threads, read honest outcome labels, and export when you need a record.

Improve

Unanswered questions ranked by how often they were asked, with a path to corrections.

How it works

01
Paste your help-center URL → we build the agent
02
Ask it a real question → see the answer and the source
03
Paste one script tag → it's live on your site

Built for repeat questions

AnswerTide fits teams that answer the same questions again and again from a maintained help center, docs site, or FAQ, and that can add one script tag to their website or app.

Set up in the dashboard: import content, review what is usable, test a real question, add your team email, and paste one script tag. See the setup steps.

Try it on your own docs

Build a private demo from a public help center or docs domain. No signup. It deletes itself after 7 days.

Plans with included conversations

Pick the capacity you need. Every plan answers only from your approved content, cites the page, and reaches your team when it should.

Billed monthly. Cancel any time.

Starter
$99
per month
- 500 conversations/mo
- 1 site
- Email handoff
Start 14-day trial
Human handoff included · Cancel anytime · No per-resolution fees.
Standard
$149
per month
- 1,000 conversations/mo
- 1 site
- Email handoff
Start 14-day trial
Human handoff included · Cancel anytime · No per-resolution fees.
Recommended
Growth
$299
per month
- 2,500 conversations/mo
- 3 sites
- Email + Slack handoff
Start 14-day trial
Human handoff included · Cancel anytime · No per-resolution fees.
Scale
$699
per month
- 7,000 conversations/mo
- 10 sites
- Email + Slack handoff + actions
Start 14-day trial
Human handoff included · Cancel anytime · No per-resolution fees.

Compare all features

Common questions

What counts as a conversation?: A conversation is counted when AnswerTide delivers its first substantive answer or performs a customer-requested tool action in a thread. Later messages in that thread stay included until 24 hours of inactivity; greetings, widget opens, canned refusals, contact-form submissions, and handoffs without a substantive answer are not billable.
What's in the trial?: 14 days, full Growth features, 100 conversations. Starts when your first import succeeds. Card required to start; nothing is charged until day 14, and never if the widget isn't installed.
Can it make things up?: No. It only answers from content you approved and cites the page. If the docs don't cover it, it says so and offers a person.
How long does setup take?: Most teams are live in under 10 minutes.

Build a demo on your docs.

Live demos run at demo.answertide.com.

An AI support agent built on your help center.In 60 seconds.