Reports

Included on every plan

The questions your content doesn't answer yet, and a monthly accuracy report.

What it does

  • Lists the questions your customers ask that your content doesn't cover.
  • A monthly accuracy report: answers with a source, conversations sent to your team, and gaps found.
  • On Growth and Scale, a weekly digest of new gaps and analytics.

Reports read the conversations of every agent you use.

Safeguards

  • Every gap comes from a real customer question your content didn't answer.

Reports come with every plan.