Reports
Included on every planThe questions your content doesn't answer yet, and a monthly accuracy report.
What it does
- Lists the questions your customers ask that your content doesn't cover.
- A monthly accuracy report: answers with a source, conversations sent to your team, and gaps found.
- On Growth and Scale, a weekly digest of new gaps and analytics.
Reports read the conversations of every agent you use.
Safeguards
- Every gap comes from a real customer question your content didn't answer.
Reports come with every plan.